SERVICE
DELIVERY
PLATFORM


and Hosted Switch Solutions

     

42sdp



With 42com, you can offer a wide range of white label VoIP services, without investing in your own infrastructure. Our service delivery platform provide all the key features to deliver innovative and secure end to end telecommunication services to final customers through:

Business Support System (BSS)


  • Customer management system
  • Order processing
  • Invoicing
  • Customer payment (API)
  • Product configuration
  • Controlling tools

Operations Support System (OSS)


  • Fault management
  • Configuration management
  • Billing management
  • Performance management
  • Security management

Our 42sdp licensing and delivery model ideally follows a SaaS (Software as a Service) and PaaS (Platform as a Service) approach, in which the software platform are offered on a subscription basis and are centrally hosted.

Are you interested? Then contact us!


Benefits



Security & Encryption

  • Call encryption
  • Certified data security
  • CLI (Call Line Identification) transfer
  • Secure data centers in Germany

Routing & Quality

  • Carrier grade
  • Carrier neutrality
  • Quality-based routing
  • Access to 200 international carrier
  • Competence in ethnic markets

Billing & Invoicing

  • Real-time margin
  • Cost effective global calls
  • Real time billing software overview of payments, account balances, transaction history etc.

User-friendly

  • Highest speech quality
  • Customer portal
  • Additional services for end users & corporate clients (Class 5)

Cloud Connect

  • Outsourced IT infrastructure
  • Integration into own core networks
  • Permanent availability
    99,999% (carrier grade)

Customer Care

  • 2nd & 3rd Level Support
  • Tailor made solutions via user interface
  • Inhouse development for implement special requirements

Hosted Switch Solution: Class 4



Manage your wholesale business!

Our Class 4 Hosted Switch is a scalable, all-in-one solution that enables wholesale VoIP carriers to deliver robust inter-exchange VoIP services to retail providers. The Class 4 Softswitch integrates billing and taxation, call routing and carrier management into a single platform that is easily managed from a user-friendly web interface.

Main features:


System Engines

  • Scalability
  • Multitenancy
  • API (Integration of own backend and frontend systems)
  • Media transcoding
  • Multi-language
  • Multi-currency
  • Unified customer management

Routing management

  • Fast interconnect provisioning
  • Carrier grade reliability & compatibility
  • Interconnect management
  • Least cost routing
  • Customer management
  • Service-based routing
  • Prefix-based routing
  • Monitoring management

Billing and Invoicing

  • A-number billing + routing functions for surcharge destination management
  • Automated pricing import + generation
  • Shadow billing
  • Real-time billing
  • Credit control
  • Many payment gateways

Call monitoring

  • Fraud detection system
  • Fault detection System
  • ACD (Average Call Duration)
  • ASR (Average Success Ratio)
  • CDR (Call Detail Record)

Hosted Switch Solution: Class 5



Manage your residential and business customers!

Class 5 Softswitch is an all-in-one solution that enables service providers to deliver high quality, feature-rich VoIP services, such as voicemail, messaging, conference calls, etc. to residential and corporate customers equipped with IP-enabled devices such as landline IP phones, IP adaptors or smartphone devices. Our Class 5 Hosted Switch capabilities are perfect for e-commerce and end user services such as hosted PBX, Point of Sale solutions and mobile offers like apps or international top ups (mobile payment functions).

  • All Class 4 features included
  • Fully automated workflow
  • White label
  • Customer relationship management
  • Business process outsourcing

Main features:


Multilevel reseller and agent structure

  • Payment based Reseller
  • PINless Reseller
  • Reseller web portal
  • Point of sale recharge through IVR (Interactive Voice Response)
  • Pre- and Postpayment

Multi-channel sales system

  • Registration & administration of customers
  • Accounting
  • Evaluation tools (e.g. quality and margin statistics)

Call Management

  • DID (Direct Inward Dialing) forwarding
  • DID2IP
  • Direct DID
  • Line hunting & Hunt-Stop
  • Multi-dial plan